Privacy Policy

Last Updated: June 10, 2026

1. Introduction

Krossway (the “Company”) is committed to protecting privacy. This privacy policy (the “Policy”) explains how personal information is collected, used, shared and protected when a person (the “User”) visits Krossway's website (the “Website”) or use Krossway's services (the “Services”).

The User is invited to read the Policy carefully. By accessing and using the Website or Services, the User acknowledges having read and understood this Policy and agrees to the collection and processing of personal information as described herein.

2. Information collected

The Website may collect the following information:

  • Contact & identification information: name and surname, title, age, date and place of birth, address, email address and phone number (when registering, submitting inquiry / application, or contacting);
  • Professional information: company name, position (when contacting as a business), professional experience, employment history, education background, current position and other relevant information (when contacting as an individual);
  • Technical information: IP address, browser, device;
  • Usage information: interactions with the Website (pages visited and time spent), referring to website addresses.

This information may be collected through contact forms, invitation to submit documents (e.g., resume), direct emails, newsletter subscriptions, cookies and analytics tools.

3. Purposes of processing

Personal information is collected and processed for the following purposes:

  • Website analytics and audience measurement;
  • Communicating with the User, providing updates and other information relating to the Website;
  • Marketing and promotional purposes (newsletters and email campaign);
  • Improving and personalizing User's experience;
  • Processing User's request and inquiries;
  • Managing and assessing job applications;
  • Maintaining the Website;
  • Ensuring security and preventing misuse.

4. Legal Basis for processing

Processing of User's personal information is based on:

  • User's consent;
  • Contractual necessity;
  • Compliance with a legal obligation;
  • Legitimate interests (e.g., Company's operations, improving services, marketing, preventing fraud, and ensuring the security of the Website).

5. Information sharing and international transfers

The User's personal information may be transferred to and processed in countries outside User's jurisdiction, including the United Arab Emirates and other countries where the Company's service providers may be located. Where required under applicable data protection laws, including the GDPR, the Company implements appropriate safeguards to ensure an adequate level of protection for personal information transferred internationally (e.g., contractual protections).

The User's information may be shared:

  • With Service Providers:third-party service providers who perform services on the Company's behalf such as hosting providers;
  • With legitimate authorities (governmental, regulatory, judicial or law enforcement authorities): where required by law or in response to a valid legal request;
  • With User's Consent:for any other purpose with User's consent.

6. Security

The Company implements and maintains administrative, technical, and physical security measures to protect User's personal information. While the Company takes reasonable measures to protect personal information, User acknowledges that no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Users are encouraged to take appropriate measures to protect their personal information and keep their credentials and personal identification information confidential.

7. Information retention

The Company will retain User's personal information only for as long as necessary for the purposes set out in the Policy, or as required by applicable law:

  • Contact information: 3 years or until consent is withdrawn;
  • Marketing information: 3 years or until consent is withdrawn;
  • Connection and analytics data: 13 months;
  • Job application information: 2 years, unless consent is renewed for continued retention.

8. User's privacy rights

The User may have the following rights regarding his personal information:

  • Access: the right to request copies of personal information;
  • Rectification: the right to request correction of any inaccurate personal information;
  • Erasure: the right to request deletion of personal information, subject to certain exceptions provided by law;
  • Restriction: the right to request restriction of processing of personal information;
  • Portability: the right to receive personal information in a structured, commonly used and machine-readable format;
  • Withdraw Consent:the right to withdraw consent at any time, where collection and processing rely on User's consent.

To exercise these rights, please contact us at contact@krossway.com.

9. Updates

The Policy may be updated from time to time. The User is invited to review the Policy periodically to stay informed of any updates.

10. Contact

For any questions about the Policy, please contact us at contact@krossway.com.